Ericsoft switched to ActiveReports after running into licensing, performance and support issues

"We were using Crystal Reports XI as our main report engine. Due to licensing problems, Crystal Reports doesn't offer an editor. It also has a massive setup that sometimes doesn't work.

This lead us to search for an alternative, and ActiveReports did all we needed a report engine to do. ActiveReports was lightweight, fast!!! and offered a working editor for its reports. The licensing system is great.

We also received technical support both directly and indirectly (via other postings) through the support forums. This benefit was also missing in case of Crystal Reports."

Stefano Rossi
Chairman,
Ericsoft

Henry Fiorentini considers GrapeCity's technical support a mission-critical resource for his business

“I would like to thank all the folks at ActiveReports and GrapeCity for their phenomenal support these past few months....The .NET and Visual Studio realm is completely new to us, making GrapeCity’s support all the more critical and impressive."

"The email-based technical support has been exceptional.  At times, they have even helped me code features that are clearly not part of supporting their product per se, but they helped me implement these in a timely, efficient, and classy manner. Hands-down, ActiveReports and GrapeCity technical support have been a mission-critical resource and a key reason for our success...”

Henry Fiorentini
President
Panatech Computer Management, Inc.

Lee Armitage appreciates ActiveReports technical support going out of their way to help him

"I would like to let you know that your technical support representative has gone out of his way to help me convert a large quantity of reports that were created in an ActiveReports version from 6 years ago into your most current version. He was always professional, courteous, and most of all expedient in his work to get them converted."

Lee Armitage,
Software/Database Engineer,
Linx Software, Inc.
Tucson, Az

Steven Lee feels that the GrapeCity staff helped him as if they were part of his own team

"You have been a great help in answering all my inquiries and I felt like you are part of my research team. Thanks!"



Steven Lee,
Sr. Software Engineer
Corinthian Colleges, INC.
http://www.cci.edu

Rodney Pick, Melmarc appreciates ActiveReports technical support

"ActiveReports is a very good product and we have always recieved great technical support."


Rodney Pick,
Software Designer / IT Manager,
Melmarc

Precision.BI considers the products and the technical support key factors in their success

"If I had had to create the entire solution from scratch, without the help of GrapeCity components, I simply wouldn't have been able to do it."

"Pretty much all our plans involve Data Dynamics Reports, Data Dynamics Analysis (now ActiveAnalysis 2), and ActiveReports, plus we may use other components as they come out. With the time savings and unique capabilities they provide—plus the great technical support we get —these components are a key part of our strategy."

"I've stayed with these products all these years because of their great technical support."

Daniel Reber,

Lead Architect,

Precision.BI

http://www.precisionbi.com/